About This Role
We are seeking a skilled Windows Engineer with an AGSVA Security Clearance to maintain and develop our clients' on-premises infrastructure and applications. The successful candidate will be supporting unique defence applications for multiple customers, ensuring the availability and security of their services.
* Maintain, monitor and alert services within the on-premise infrastructure and provide technical guidance during new technology initiatives.
* Work collaboratively as a systems/product/security specialist to support end-users.
* Follow established processes to release verified, validated and documented enhancements to eliminate problems and proactively develop the service.
* Identify opportunities to improve performance against Service Level agreements. Act as a point of escalation for other team members to resolve service delivery issues.
* Implement technical designs to meet service delivery requirements within own area of responsibility.
* Take ownership in obtaining information, evidence and data required to diagnose and resolve complex problems (new and known), escalating or gaining support where appropriate.
* Analyse trends and reports on information (e.g. on performance service levels) in a timely manner to resolve problems, maintain and enhance service.
Key Skills And Qualifications
* Strong knowledge and experience in Windows Server environments, including installation, configuration, maintenance, and troubleshooting of Windows Server Operating systems.
* Experience in Active Directory, Group Policy, DHCP, DNS, Windows Update Services, and TCP/IP.
* Experience in virtualisation technologies, dependencies, and corresponding management tools such as Hyper-V, Switch Embedded Teaming, Failover Cluster Manager, and SC-VMM.
* Experience in load balancing technologies such as Kemp.
* Experience in Storage Management such as SAN/NAS and RAID configurations.
* Experience of Backup and disaster recovery methodologies using tools such as NetBackup.
* A working knowledge of PowerShell to automate administrative tasks and processes.
* An understanding of hardware management including installation, configuration, and maintenance of physical servers, server racks, cabling, and local power management.
* Defence or Government experience highly desirable
* AGSVA Security Clearance essential