Case Manager – Homelessness Support Team
Shelter Housing Action Cairns (SHAC)
Full Time
Aboriginal and Torres Strait Islander people are encouraged to apply
SHAC's mission is to support families and individuals experiencing homelessness in Cairns on a path to a secure future. We have been doing this for more than 30 years by providing temporary supported accommodation, mobile support services and financial inclusion services to assist people to move to secure housing and achieve long term financial security.
We value inclusion, respect, integrity and social justice.
SHAC is seeking a Case Manager to join our Homelessness Support Team.
Career Opportunity
We are seeking a person with experience and/or qualifications in human services to work with families who are homeless to assist them to get and keep secure housing.
Job Responsibilities
The position's responsibilities include:
Completing intake assessments
Providing culturally sensitive case management support to families residing in SHAC accommodation, short term motels or elsewhere
Facilitating client access to housing and other services as part of the case management services provided
Maintaining accurate client records and recording client data as required
Key Selection Criteria
• Qualifications in human services or significant relevant case management experience
• Well developed culturally sensitive case management skills
• Ability to work collaboratively within the organisation and with external partners
• Ability to work within a social justice framework
Positions at SHAC are subject to the successful candidate being able to obtain a Working with Children card (Blue Card) and holding a current Qld Driver's License.
What We Offer:
You will join a diverse and supportive team who make a difference to the lives of people we work with. Other benefits include:
• Salary sacrifice options
• Employee Assistance Program
• Flexible working conditions
• Christmas Leave
• Individual Care Days (five per year)
• Birthday Leave
How to Apply:
You should submit your application as soon as possible. We intend to appoint as soon as we find the right candidate.
To apply for this position, please submit:
1. A Cover Letter (maximum two pages) addressing the Key Responsibilities
2. Your current resume.
For further information email