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Warehouse operator and customer service representative

Perth
beBeeCustomer
Customer Services agent
Posted: 12 September
Offer description

About the Role

Derby, Western Australia is home to a full-time position based at our Timber & Building Supplies Hardware Store.

You will join us as a Trade Counter Sales and Warehouse Operator, reporting to the Store Manager. Your primary responsibility will be delivering exceptional customer service and achieving operational excellence within the warehouse.

Our hardware store offers a range of CSR GyprockTM, CemintelTM Fibre Cement and BradfordTM Insulation products, along with large ranges of timber, paint, hardware and building supplies to cater for all your building and handyperson needs.

In this diverse role, you will:

* Follow and prioritise the Never Walk Past Policy - Personal safety and safety of everyone around you is paramount.
* Assist in providing excellent service to customers by undertaking duties surrounding store/yard person tasks.
* Warehouse operations include picking orders, stock count, replenishment, and merchandising.
* Conduct regular checks of all mobile plants and equipment on site.
* Maintain a high standard of housekeeping to warehouse, yard, and retail area.
* Loading and unloading of vehicles.
* Contribute to all other duties required to maintain a high level of housekeeping and presentation.
* Inwards goods.

Your hours will be Monday to Friday 7am to 5pm, with every second Saturday 8am to 12:00pm.

You Bring to the Role

* Possess a strong work ethic.
* A genuine passion for customer experience.
* Be able to approach, connect and confidently interact with customers.
* Have an eagerness to learn about products and services.
* The ability to work independently and part of a wider team.
* Forklift licence not essential but preferred - the right candidate will be given the opportunity to gain this licence.
* Great customer service and communication skills.

We Offer

* We strive to support your professional and personal growth.
* Care and wellbeing offer includes paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
* Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands.

Join Our Team Today!

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