Queensland Corrective Services Academy (QCSA) is currently seeking Senior Training Officers to join the Custodial Operations Training Unit for temporary backfill opportunities. QCSA provides education, training, and professional development opportunities for corrective services staff across the state. The successful applicant will have experience in delivering training, possess excellent communication skills, and demonstrate a genuine passion for supporting others in their learning and skill development. QCSA is a dynamic environment, and as a Senior Training Officer, you will need to be adept at working under pressure and achieving outcomes within strict timeframes.
In This Role You Will
* Identify the competency needs of QCS Custodial staff and any relevant characteristics of each participant using appropriate investigation methods
* Conduct skills audit to ensure training meets the needs of the QCS and the individual needs of staff Provide input to the Academy Team in relation to training
* Liaise with Correctional Centre Management and appropriate correctional personnel to support and promote the training programs
* Prepare and deliver custodial training ensuring resources and any specific needs are organised prior to delivering sessions
* Ensure content of training programs is reflective of QCS Policies and procedures.
* Establish suitable assessment methods to ensure sufficient evidence is gathered to determine competency of trainee custodial officers and other students in addition to providing students with feedback and support
* Obtain and arrange resources specified in the assessment tool and ensure assessments are conducted within a safe environment and results are recorded in accordance with relevant standards and procedures
* Evaluate training and assessment methods and tools used through self-assessment, participant feedback and supervisor comments and record assessment results accurately in accordance with specified RTO standards
* Use information collated through an effective training evaluation process to contribute to the continuous improvement of the Custodial Operations training curriculum and content
* Identify internal and external organisations/partners to ensure that departmental processes are in accordance with industry benchmarks
* Participate in consultation and review with relevant stakeholders to ensure continuous improvement occurs on custodial training and modify and improve the delivery of programs in accordance with evaluations
* Coordinate training calendar for custodial entry level and development programs
* Provide recognition of current competencies and recognition of prior learning opportunities to staff
* Validate all new training and assessment tools in accordance with Registered Training Organisation standards and QCS policies and procedures
The Essential Requirements For This Role Are
* Experience in the delivery of competency-based training and assessment
* Experience in and a detailed understanding of the operations of the corrections industry particularly those related to the operations of a correctional centre
* Knowledge and skills to deliver and assess staff in Entry Level Training and Correctional Practices competencies and assessments
* Knowledge of adult learning principles and the ability to apply those in the design and delivery of training
* Conflict resolution and problem-solving skills to deal with trainee custodial officers whilst conducting entry level training
* Excellent presentation skills with the ability to think on your feet when facilitating
* Confident facilitator with demonstrated capability to successfully engage a diverse audience of adult learners to help cement knowledge transfer and application
* Demonstrated ability to work under pressure, meet tight deadlines and work in a team environment.
* Highly developed written and oral communication skills to ensure training programs and delivery of those programs is designed for the target audience
* Demonstrated skills in negotiating service delivery priorities, deadlines, and resources
Applications to remain current for 12 months.
Occupational group
Education & Training