Appointment Scheduling Clerk
We are seeking a skilled and motivated individual to join our team as an Appointment Scheduling Clerk.
Key Responsibilities:
1. Schedule appointments for clinics in accordance with clinic timetables and specific limitations that may apply to each clinic.
2. Process clinic alterations, additions, and cancellations in liaison with clinic staff.
3. Register new patients and update demographic, clinical, and financial data in the patient information system for all patients scheduled for clinic appointments.
4. Produce updated clinic lists and other system information as required.
5. Provide friendly and efficient reception service for all patients presenting to the clinic.
Requirements:
1. High-level communication skills with the ability to liaise effectively with all levels of professional staff within and outside the hospital, together with a proven ability to maintain confidentiality and communicate directly with patients in a tactful and diplomatic manner.
2. Knowledge of patient information management systems, or the ability to quickly acquire this knowledge, together with clerical experience in a health care setting, and knowledge of medical terminology.
3. High level of accuracy and attention to detail in the operation of computerised patient information systems.
Benefits:
* Professional development and accelerated pathways.
* Access to fitness facilities across Tasmania at a reduced rate.
What It's Like Working Here:
Compassion, Accountability, Respect, and Excellence are the key values we live by. We encourage applicants from diverse backgrounds to join our team and contribute to creating a culture of growth and innovation.