What you'll bring to the teamAre you looking to take Guest Experience to new heights?We currently have an amazing opportunity for passionate individuals looking to join the team at the Sydney Tower Eye.About the roleThe Sydney Tower Eye is on the hunt for enthusiastic team members who are dedicated to the delivery of world class guest service.Your role will be focused on providing exemplary service by; welcoming guests to the attraction, selling tickets at the admissions desk, managing queues and selling products at our gift shop, and actively promoting combos and upselling options.The successful candidate will undergo a comprehensive training program and on-going mentoring to provide them with all the skills, information & resources they require to deliver an exceptional guest experience.Key expectations include:Genuine guest interaction in all areas of the attraction, creating connections with people from all over the worldTo be adaptable and remain calm under pressureTo work in various departments across the attractionTo clearly and effectively communicate and minimise all risk of misunderstandings where possibleAdhere to our core values through language, behaviour and actionsFollow all health, safety and security practicesAbout youThe Sydney Tower Eye is a company that recognises the passion of its teams as the key ingredient for success.To be successful in this role you will have a passion for guest experience with a focus on fun. You will be proactive in your approach to guest service with a positive attitude towards interaction with our guests along all points of their journey. Experience in a similar role and exposure within tourism is ideal.About UsMerlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILD LIFE Conservation Fund.So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.BenefitsCorporate benefits including free access to all our attractions worldwideDomestic and global opportunities to develop and progress your skills and career in tourism and attractionsOpportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action PlanBeing part of a business built on funPay RangeCompetitive
#J-18808-Ljbffr