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Group agent manager – build and lead a national network

Gold Coast
Steelx Pty Ltd
Posted: 27 March
Offer description

This role is focused on one thing: getting our agent network engaged and consistently quoting.

We currently have around 80 agents across Australia. Most of them are capable of selling. The opportunity is in increasing engagement, improving consistency, and building a stronger overall network.

We're looking for someone to take ownership of that.

This is not a purely strategic role. It's a hands‐on position working closely with agents on a daily basis to improve performance and drive results.

What you'll be doing
* Speaking with agents regularly and building strong working relationships
* Supporting agents to improve their sales approach and overall performance
* Monitoring engagement and conversion across the network
* Identifying underperformance and addressing it directly
* Onboarding new agents and supporting them to become productive
* Working with internal teams to support agent growth
* Tracking results and contributing to planning and forecasting

You'll be managing approximately 80 agents initially, with plans to grow the network over time.

What success looks like
* More agents actively quoting each month
* Improved engagement across the network
* Better conversion rates over time
* A more consistent and reliable agent network
About you
* You're comfortable speaking with people throughout the day and building rapport quickly
* You can work effectively with practical, down‐to‐earth business owners
* You're confident having direct conversations when performance isn't where it should be
* You take ownership of your work and follow things through
* You're organised and able to manage multiple priorities

Experience in sales is important. Experience in construction, sheds, or working with agent or dealer networks is highly regarded.

Strong computer skills and the ability to work with systems and data are essential.

The realities of the role
* You'll deal with similar issues on a regular basis
* You'll spend a large portion of your day on the phone
* You'll need to manage underperformance and make difficult decisions where required
What we offer
* $70,000 – $90,000 + super (depending on experience)
* 4-day work week (in‐office role)
* Supportive and practical team environment
* Opportunity to take ownership of a key part of the business
* Long‐term growth opportunities within Steelx

Steelx is a growing Australian business with a strong track record and clear plans for the future. Our agent network is a key part of that growth, and this role plays an important part in making it successful.

If this sounds like something you'd be good at, we'd like to hear from you. Please apply with your resume and a short note outlining why you think you're suited to the role.

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