Job description
Agency Department of Health Work unit Clinical Learning - Education and Research Services
Job title Program Coordinator Designation Administrative Officer 5
Job type Full time Duration Fixed to 01/12/2026
Salary $88,297 - $92,687 Location Darwin, Palmerston
Position number 50688 RTF Closing 17/11/2025
Contact officer Sally King on or
About the agency
Apply online
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability
by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact
officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE
website.
Primary objective
Provide a range of program coordination, administrative and facilitative support for the effective functioning of the Clinical Learning, Education
and Research Service (CLEaRS).
Context statement
The preferred applicant will have knowledge of/experience across diverse healthcare settings or an extensive understanding of NT Health process
and systems. This position provides high level administrative support to CLEaRS staff and customers and role models quality customer service to
deliver program coordination. The role liaises with internal and external stakeholders in regard to complex room booking and equipment needs.
Key duties and responsibilities
1. Provide high-level administrative support to ensure effective, reliable service delivery to Director of Nursing, team members and clients of the
Clinical Learning, Education and Research Service (CLEaRS) with a high level of customer service focus.
2. Assist or take primary responsibility for the co-ordination of education and training programs including maintenance of electronic records of
course attendance and ensure timely training data entry to various systems. This includes facilitation of Top End Health Services orientation
program on a monthly basis.
1. Create Learning Management System course containers and request PIPS codes for courses and support staff in the development of eLearning
courses and programs.
1. Provide expert technical support to program presenters for all Information Technology equipment used within presentations.
2. Develop reports including Essential training reports as directed and ensure reporting quality, presentation, accuracy and meet reporting
deadlines.
6. Coordinate and liaise with stakeholders regarding student placements.
7. The position is responsible for procurement and submission of invoices to accounts payable as directed by the DON CLEaRS and for
stationery/equipment/office maintenance and procurement using Electronic Invoice Management System, stock and stores orders and
maintenance requests. The role is required to research training products, courses, providers and suppliers.
1. Follow defined service quality standards, Workplace Health and Safety (WHS) policies and procedures relating to the work being undertaken
in order to ensure high quality, safe services and workplaces.
Selection criteria
Essential
1. Excellent personal and interpersonal skills to be able to interact across a range of disciplines and, a proven ability to effectively communicate
a range of complex topics, issues and responses to a diverse range of people, utilising both high quality written and oral communication skills.
2. Ability to work independently and as part of a team environment ensuring completion of projects within time constraints.
3. Proven ability in organisational and administrative duties that lend to the efficient functioning of the office environment and the organisation
of programs/courses and related requirements.
4. Requires initiative, flexibility and effective time management of own performance in accordance with agency policy and work unit
requirements.
5. Strong customer service skills including the ability to maintain confidentiality, deal with dissatisfied people and, implement quality and efficient,
customer service.
6. Ability to use a range of IT software and office technology including Word, Excel, PowerPoint, OneStaff and PIPS databases, booklet correlation
with sophisticated copiers, technical requirements for electronic presentations and TRIM file protocols.
1. Ability to be confident and assertive, with large groups of people and, the co-ordination and management of those groups.
2. Awareness of multicultural issues and an ability to interact effectively with people from diverse cultures.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and criminal
history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.