Case Manager Job Description
We are seeking a highly skilled and compassionate Case Manager to join our team. The successful candidate will be responsible for delivering high-quality care to vulnerable young people in the out-of-home care sector.
The ideal candidate will have experience working with children who exhibit challenging behaviors, such as verbal and physical aggression, in a residential setting or in care. They will also possess excellent communication skills, both written and verbal, and be able to work autonomously in an isolated environment.
Job Responsibilities:
* Supervise and coordinate case plans, facilitate meetings, and liaise with support agencies to contribute directly to shaping a brighter, more stable future for children in care.
* Lead teams of youth worker professionals, including facilitation of team meetings and performance management as needed.
* Undertake case management tasks such as rostering, case planning, and case inductions.
* Provide on-call support and professional advice to ensure the delivery of high-quality care that results in positive outcomes for the child.
Required Skills and Qualifications:
* Minimum 2 years' experience working with children with challenging behaviors in a residential setting or in care.
* Ability to do shift work and in-home sleepovers.
* Ability to accommodate roster changes and on-call requirements at short notice.
* Knowledge of issues facing children in the out-of-home care sector, the impact of childhood abuse and trauma, and crisis management techniques.
* Understanding of case management model in the residential care setting.
* Strong written and verbal communication skills, including negotiation, networking, and ability to draft shift reports.
* Strong organisational and time management skills.
Benefits:
* Annual bonus of $1000 after 12 months' continuous service.
* Six weeks leave per year (plus 17.5% leave loading) accrued on a pro rata basis.
* Salary packaging to increase your take-home pay.
* Flexible rosters to suit work and life balance.
* Access to in-house accredited training program and support to gain formal qualifications.
* Access to 24 hour on-call support and guidance from senior youth worker professionals.
* Friendly and supportive workplace.
What We Offer:
* A rewarding career path with opportunities for growth and development.
* A competitive salary package with annual bonuses and flexible rosters.
* A supportive and collaborative work environment.
* Ongoing training and professional development opportunities.
* Access to 24 hour on-call support and guidance from senior youth worker professionals.