Case Coordinator
As a Case Coordinator, you will play a crucial role in providing intake, assessment, planning, coordination of service delivery, monitoring of services and review of individual progress and outcomes against their plans. You will take a holistic approach to ensure clients achieve person-centered outcomes.
The Case Coordinator will engage across different people groups through creative workshops to facilitate a safe, mutual learning space. Interacting with schools and multicultural communities, the Case coordinator will facilitate group work to promote inclusion, healthy relationships, successful settlement, and strengthening of the family unit.
This position works in line with the organization's Vision, Mission and Values to keep client goals at the centre of our service delivery.
Responsibilities:
* Coordinate Case Management (intake, assessment, planning, implementation, monitoring and exit) for low, medium and high intensity clients assigned by Management Team.
* Cultivate cultural humility by working respectfully with all families being mindful of the cultural and social influences that each family may present.
* Develop and implement Case Management Plans (CMP) tracking the progress of the client to ensure progressive outcomes, linkages to other services, and a timely and appropriate exit.
* Ensure the client receives appropriate support to realise the goals of their CMP including linkages to internal and external support services.
* Establishes workload priorities effectively and monitor's workflow in line with allocated caseload.