Overview
Roster option 1
Start day End day Start time End time Tuesday Saturday 7:45 AM 9:30 PM
What You'll Do
As a Customer Service Manager at Woolworths Supermarkets your customer service, communication and planning skills will help to effectively roster your team to work together to reduce queue wait time, improve customer pickup experience, manage tobacco inventory and legal compliance.
What You'll Bring
Ability to engage and role model ways to delight our customers through Everyday ACTs - Acknowledge, Care & Thank.
Make safety a top priority for team and customers by ensuring correct processes are followed in store
A strong desire to lead department operations providing leadership support to your team on a day to day basis
An ability to work well with others through collaboration to achieve outstanding outcomes and grow your knowledge
Awareness of your own leadership style and desire to grow into a future leader
An appreciation of the value to working across stores to enable a positive entire shopping experience for our customers
A curious mindset to develop your own skills and capabilities to support you to take the next step in your career
What You'll Experience
Get ready to level up your skills! Opportunities to grow your career through our Stores Leadership Pathway which provides foundational skills through purposeful exposure, experience and learning
More time for you to conquer your personal life - We understand that flexibility means different things to different people. Let's discuss what flexibility looks like to you & how we might be able to support you.
Workplace support which includes 24/7 access to the Sonder App for you and your family
Paid parental leave for primary caregivers with access to Grace Papers which provides resources on balancing family & work!
Take time off when you need it - A progressive and competitive leave policy that gives you more space to focus on what truly matters to you
Endless possibilities with Woolworths Group
We\u2019re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.
Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Everyone belongs Woolworths Group
We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.
We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.
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📌 Customer Service Manager
🏢 Woolworths Group
📍 Queensland