Join to apply for the Customer Service Officer - Billing role at Endeavour Foundation3 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer - Billing role at Endeavour FoundationGet AI-powered advice on this job and more exclusive features.Increase your take-home pay with Salary Packaging38-hour week, Flexible Working ArrangementsIncrease your take-home pay with Salary PackagingPermanent full-time position in Cannon Hill38-hour week, Flexible Working ArrangementsEndeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.What You’ll Be DoingProcessing NDIS billing transactions accurately and efficiently using Carelink+.Ensuring compliance with NDIS guidelines and internal billing procedures.Responding to customer enquiries via phone and email, providing clear and professional support.Identifying and escalating discrepancies or concerns to the relevant team members.Collaborating with internal teams to improve processes and enhance customer experience.Maintaining accurate records and contributing to regular reporting.What We’re Looking ForPrevious experience in a data entry, customer service, or administrative role within a fast-paced environment.Strong attention to detail and ability to manage high-volume transactions accurately.Excellent verbal and written communication skills to interact with internal and external stakeholders.Ability to work collaboratively in a team environment while also taking ownership of individual tasks.Experience using Carelink+ or knowledge of NDIS billing (desirable but not essential).Proficiency in Microsoft Office applications.Benefits And PerksSalary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expensesUse your pre-tax income to purchase a new or used car, saving on both the purchase price and running costsDiscounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey NormanDiscounted family gym memberships through Fitness PassportSupportive induction and learning opportunities6 week’s paid parental leave for primary carerFree coaching and counselling through our Employee Assistance ProgramReward and Recognition ProgramIntrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today!Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesIndividual and Family ServicesReferrals increase your chances of interviewing at Endeavour Foundation by 2xGet notified about new Customer Service Officer jobs in Greater Brisbane Area.Brisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 6 days agoEast Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 year agoMurarrie, Queensland, Australia 1 week agoRocklea, Queensland, Australia 3 weeks agoAlbany Creek, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 week agoStafford Heights, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 3 weeks agoCustomer Service Officer - Contact CentreRuncorn, Queensland, Australia 1 month agoCall Center Customer Service RepresentativeBrisbane, Queensland, Australia A$60,700.00-A$60,700.00 19 hours agoLoganholme, Queensland, Australia 3 weeks agoClaims Customer Support & Quality OfficerBrisbane City, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 3 days agoEast Brisbane, Queensland, Australia 7 months agoCustomer Service Officer - Deception BayDeception Bay, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 year agoBrisbane City, Queensland, Australia 1 year agoPinkenba, Queensland, Australia 1 day agoCapalaba, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 2 months agoCapalaba, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 4 weeks agoMorayfield, Queensland, Australia 5 days agoWe’re unlocking community knowledge in a new way. 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