About us
Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law, and every day civil law legal issues. We give legal advice, help at court, and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.
About the role
The Legal Aid Moree Regional Office will open in 2025. The role of the Office Manager reports to the Solicitor in Charge and it will be the responsibility of the Office Manager to provide support and advise the Solicitor-in-Charge on operational matters to ensure the effective delivery of client services to customers who visit the office.
About you
You will have previously worked in a similar role where you have gained experience leading small teams and overseeing the daily operations of an office. This is an autonomous position where you will interact daily with multiple stakeholders, including internal and external, providing high-level customer service by making sound decisions that positively impact the team and the office. You are a self-motivated individual who has excellent written and verbal communication skills, with meticulous attention to detail. You are a creative thinker and possess the ability to identify opportunities to develop office processes pitched to improve efficiency and help drive optimal customer service.
Key Accountabilities:
* Provide support and advise the Solicitor-in-Charge on operational matters to ensure the effective delivery of client services.
* Interact daily with multiple stakeholders, including internal and external, providing high-level customer service.
* Oversee the daily operations of the office, ensuring efficient and effective management of resources.
Requirements:
* Australian or New Zealand citizenship, Australian Permanent Residency, or a valid visa to work in Australia.
* Be willing to do a Criminal Record Check and a Working with Children Check.
Why work for Legal Aid NSW?
We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued, and where people feel valued, welcomed, respected, and heard.
Additional Benefits:
* Work-life balance - additional one week of leave per year and assistance with travel costs.
* Assistance with relocation costs (if applicable).
* Access to training, development, and mentoring opportunities.
Location
Moree, NSW, AU