Lead Retail Manager Position
We are seeking an exceptional lead retail manager to join our team and contribute to the success of our stores. As a key member of our management team, you will play a vital role in driving sales growth, improving customer satisfaction, and developing your team's skills.
* Key Responsibilities:
* To lead by example, demonstrating a passion for delivering exceptional customer service and creating a positive store environment.
* To work closely with the district manager to develop strategies for business growth and conversion of sales.
* To drive a selling culture within the team, meeting KPIs and promoting Sephora's values.
* Required Skills and Qualifications:
* 2-3+ years' experience in retail/store line management.
* Passion for excellent client service and experiential retail.
* Previous retail management experience at a big box retailer or multi-site experience.
* Excellent organizational, analytical, and business management skills.
* Strong emotional intelligence, communication skills, and ability to influence team members at all levels.
* A flexible work schedule and ability to work weekends, before/after store hours, and evenings.
Benefits:
* Opportunities for personal development and career advancement.
* Gifted products throughout the year and store discounts of up to 45% off.
* Paid Parental Leave, Birthday Leave & Personal Leave.
* Mental Health wellbeing programs available 24/7.
* Life insurance.
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth, and a competitive salary package.