Business Systems Analyst Position Overview
This role involves working closely with business stakeholders, developers, and solution architects to support Sodexo's digital transformation and continuous improvement initiatives.
The Business Systems Analyst will be responsible for understanding business processes, identifying opportunities for process improvement, and aligning them with the capabilities of Microsoft Dynamics 365.
Key Responsibilities:
* Partner with business stakeholders to understand end-to-end processes, objectives, and challenges.
* Conduct workshops, interviews, and process mapping to document current and future-state processes.
* Define and document business requirements, use cases, and user stories that clearly align with D365 capabilities.
* Identify opportunities to simplify, standardise, or automate processes through effective use of the D365 platform.
Required Skills and Qualifications:
* Experience as a Dynamics 365 Business Analyst, Functional Consultant, or Solution Analyst, ideally within complex or multi-site environments.
* Strong understanding of core Dynamics 365 modules such as Sales, Customer Service, Field Service, or Finance & Operations.
* Ability to interpret and communicate technical concepts to non-technical stakeholders.
Benefits:
* Opportunity to work in a high-performing team within a global organisation.
* Supportive, inclusive work environment that encourages growth and personal development.
Qualifications:
* Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related discipline.
* Equivalent professional experience in business systems analysis or enterprise systems.