The role of Visitor Experience Manager is a key position within our organization, responsible for planning and implementing strategic initiatives to enhance the visitor experience.
Key responsibilities include management of all activities across the property, including the visitor centre & museum, tours, educational programs, and the development of new visitor experiences.
This involves not only coordinating existing offerings but also creating and overseeing a diverse range of activities designed to improve the overall visitor experience while ensuring compliance with relevant regulations.
The successful candidate will play a critical part in fostering business development, establishing and nurturing partnerships, and leveraging these connections to enhance the property's value and appeal.
Some of the essential skills and qualifications required for this role include:
* Strategic thinking
* Leadership and management
* Communication and interpersonal skills
* Problem-solving and analytical skills
* Project management
Benefits of working in this role include:
* Opportunity to make a significant impact on the visitor experience
* Chance to work with a talented team of professionals
* Competitive salary and benefits package
In addition to the above, we are looking for candidates who:
* Are passionate about delivering exceptional customer service
* Are able to think creatively and develop innovative solutions
* Have excellent communication and interpersonal skills