About the role
We are seeking an experienced Service Receptionist to be part of the Cricks Sunshine coast team in Queensland. In this full-time position, you will be responsible for providing excellent customer service and administrative support to our service department.
What you'll be doing
- Greeting and welcoming customers in a friendly and professional manner
- Booking and scheduling service appointments
- Handling customer inquiries and providing them with updates on their vehicle's service status
- Assisting with the processing of service invoices and payments
- Maintaining a tidy and organised reception area
- Providing general administrative support to the service department as needed
What we're looking for
- Previous experience in a customer service or reception role, ideally in an automotive or retail environment
- Strong communication and interpersonal skills with the ability to provide exceptional customer service
- Excellent organizational and time management skills
- Proficiency in using computer systems and office software
- A friendly, professional and helpful attitude
- A keen eye for detail and accuracy
What we offer
At Cricks Sunshine coast we are committed to providing a supportive and rewarding work environment for our employees. As a Service Receptionist, you will have the opportunity to develop your skills and advance your career within our growing organisation. We offer competitive remuneration, ongoing training and development, and a range of employee perks to support your well-being and work-life balance.
About us
Cricks Sunshine coast is part of the Autopact Group, where excellence drives our 32 dealerships along the eastern seaboard, representing 37 of Australia's top vehicle brands.
Our overarching mission echoes through every interaction: 'For everyone to Drive Away Happy, every time.' This commitment isn't just for our customers; it extends to our dedicated employees, trusted suppliers, and everyone connected with our thriving automotive community.
At Autopact, diversity is celebrated and equal opportunities are provided to all. Join us in our commitment to creating a supportive and inclusive workplace where everyone can thrive
Apply now to join our team and take the next step in your career!