Seeking an Administrator for Network and Desktop Support to provide onsite and remote IT support across Australia and New Zealand.
Your Role
Here's what you will be doing:
* Provide independent support to end users on Windows and Mac workstations, including application-related inquiries.
* Address system vulnerabilities promptly to maintain security and compliance.
* Manage IT assets, maintain inventory records, and ensure accurate documentation.
* Enforce corporate IT security policies and standards across all systems.
* Assist in maintaining and updating the IT contingency and disaster recovery plans.
* Collaborate with local and corporate teams to support IT project implementation.
* Immediately report system errors or irregularities to the supervisor.
* Proactively investigate IT issues, recommend solutions, and execute corrective actions.
* Coordinate with corporate teams to facilitate global application deployments across ANZ.
* Operate audio/video equipment (considered an asset).
* Liaise with data center personnel for equipment monitoring and management.
* Perform ad hoc tasks as assigned to ensure consistent and effective IT support.
* Adhere to all company policies, procedures, and IT standards without exception.
About You
The company is looking for:
* Bachelor's degree in technology or a related field.
* One to three years' experience in an enterprise IT setting preferred.
* Experience supporting Windows, macOS, Active Directory, Office 365, Teams, OneDrive, SharePoint, Oracle databases, Power Apps, and Power Automate.
* Excellent communication skills with the ability to collaborate effectively in teams or work independently.
* Demonstrates initiative, problem-solving capabilities, and a commitment to user support.
* Capable of managing multiple tasks and performing under pressure.
* Skilled in preparing clear and accurate technical documentation.
* Committed to enhancing IT service quality and user experience.
* Maintains current knowledge of emerging IT technologies and trends.
Compensation & Benefits
* Private health benefits
* Life insurances
* Inclusive paid parental leave
* Emergency back-up childcare
* LinkedIn Learning access
* Novated car leasing options
* Industry discounts and perks
Training & Development
Investment in professional growth and development enabling thriving in a vibrant community.
Career Progression
Opportunity to build a strong foundation in IT within a dynamic and supportive environment.
This job may close before the stated closing date, you are encouraged to apply as soon as possible
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