Customer Service Representative - Hardware Trade
We are seeking an exceptional Customer Service Representative to join our team in a hardware trade environment. As a key member of our sales and customer service team, you will play a vital role in delivering outstanding customer experiences.
* Provide exceptional customer service to customers, ensuring their needs are met and exceeded.
* Collaborate with the team to achieve sales and customer service goals, driving business growth and success.
* Assist with stock management and maintenance of store displays, maintaining a high level of visual merchandising standards.
* Foster strong relationships with customers and colleagues, building trust and loyalty.
Key Requirements:
* Basic math skills, including cash handling and stock management.
* A likable and flexible personality, with excellent communication and interpersonal skills.
* Punctuality and reliability, with a strong sense of responsibility.
* A smart appearance, presenting ourselves professionally at all times.
* An interest in the hardware trade, with a willingness to learn and develop skills.
* Basic computer skills, including point-of-sale systems and other software applications.
* The ability to follow established processes, procedures and guidelines.
Benefits
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
As a valued member of our team, you will enjoy a range of benefits, including access to training and development programs, employee discounts, and a positive work-life balance.