About this Opportunity
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We are seeking a highly skilled and experienced Team Leader to join our team. As a key member of the organization, you will be responsible for developing internal and external relationships to promote retention and loyalty.
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Key Responsibilities
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* Onboard new clients' suppliers with Account Managers and Project Managers
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* Identify revenue and compliance trends proactively
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* Plan monthly/weekly campaigns according to onboarding, revenue & compliance requirements
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* Report campaign outcomes to clients, account/project managers, and direct manager
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* E nsure timely delivery of correct products and services to clients
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* Troubleshoot minor technical issues and escalate through proper channels
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Requirements
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* Communicate professionally with clients (written and verbal)
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* Support team members' growth and learning
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* Problem-solving attitude
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* High attention to detail
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* Proven experience in customer service
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* Sales and solution-providing experience based on client needs
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* Strong communication and interpersonal skills with relationship-building abilities
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* Excellent organizational skills
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* Understanding of Excel and Microsoft Office suites
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* Analytical and multitasking skills
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* Teamwork and motivational skills
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What We Offer
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A dynamic work environment that values collaboration and innovation.
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How to Apply
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Please submit your application with relevant qualifications and experience.
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