Administration Officer Level 2 - Community Mental Health
Be the Friendly Face of the Greater Newcastle Mental Health Service.
Remuneration: $64,****** - $66,****** Per Annum (Pro-Rata for Part-Time) + Superannuation + Salary Packaging.
Location: Lake Macquarie and Newcastle.
Employment Type: 1 x Temporary Full Time (Maternity Relief) - ending 22nd February ****
1 x Temporary Part Time (16hr/wk).
Position Classification: Administration Officer Level 2
Hours Per Week: Up to 38.
Applications Close: Monday, 27th October ****.
About The Role
Join a passionate team supporting mental health services across the Hunter region. As an Administration Officer you will be the first point of contact for community members visiting our facilities, ensuring smooth daily operations and a positive experience for consumers, families and staff.
Responsibilities
Welcome and assist visitors with warmth, professionalism, and compassion.
Manage front desk and switchboard duties, directing calls and enquiries promptly and courteously.
Provide general administrative support, including data entry and documentation.
Coordinate contractor and delivery management, ensuring smooth facility operations.
Contribute to a supportive, collaborative, and community-focused workplace.
Qualifications
Adaptable and motivated individual who thrives in a busy environment and enjoys working with people.
Excellent communication and organisational skills with a commitment to high-quality administrative and customer service support.
Ability to stay calm and composed under pressure while managing competing priorities.
Strong interpersonal skills and a friendly, professional manner.
Comfortable working independently as well as part of a supportive team.
Initiative and keen eye for detail.
Committed to creating a positive experience for all who visit our service.
Benefits
Comprehensive orientation and training to set you up for success.
Ongoing support and mentoring from experienced administration and clinical leaders.
Opportunities for career development and future roles within Hunter New England Health.
Salary packaging options and Fitness Passport membership to increase your take-home pay and wellbeing.
Access to the Employee Assistance Program (EAP) to support your mental health and work-life balance.
Paid leave entitlements, including annual and parental leave (pro-rata for part-time employees).
Additional Information
Need more information?
Click here for the Position Description.
For role related queries or questions contact Lisa Brankley on .
Information for Applicants: This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD****_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. Please contact for confidential support to ensure an equitable, barrier-free application process.
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