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Admin all-rounder – ndis provider office

Pakenham
Bliss Disability Care Services
USD 33,000 - USD 45,000 a year
Posted: 28 August
Offer description

Admin All-Rounder – Bliss Disability Care Services

Pakenham | Casual

About Us

At Bliss Disability Care Services We are a client-focused, values-driven organisation committed to empowering individuals with disabilities to live fulfilling, independent, and meaningful lives. With a growing team of professionals and a reputation for quality care, we are seeking an experienced and detail-oriented Admin All-Rounder to join our supportive team.

About the Role

As the NDIS Service Administrator, you will be responsible for the end-to-end management of NDIS service agreements and contracts, supporting staff, liaising with clients and stakeholders, and ensuring services are delivered efficiently and compliantly.

This role is suited for someone with excellent administrative skills, strong NDIS knowledge, and a genuine passion for supporting positive outcomes for people with disabilities.

Key Responsibilities

* Draft, manage, and update individualised NDIS service agreements.
* Liaise with clients, families, support coordinators, and plan managers to clarify needs.
* Ensure all services comply with NDIS Practice Standards, funding rules, and contracts.
* Maintain accurate client records and budgets within internal systems.
* Track client funding allocations and provide budget utilisation reports.
* Coordinate service bookings and ensure staff rosters align with client needs.
* Manage contract renewals, variations, and exits.
* Prepare compliance and safeguarding reports for regulatory bodies.
* Assist management with policy development and continuous improvement.
* Provide administrative support for SIL, community access, and respite services.
* Ensure timely communication with clients and internal teams to avoid service disruptions.

Skills & Experience

* Proven experience in NDIS administration, contract management, or service coordination.
* Strong understanding of NDIS frameworks, compliance obligations, and funding models.
* Excellent interpersonal and communication skills with clients and external stakeholders.
* High level of attention to detail, organisation, and time management.
* Ability to handle confidential and sensitive information with professionalism.
* Relevant qualifications in Business Administration, Community Services, or Management desirable but not essential.

Why Join Bliss?

* Work with a trusted provider in the community.
* Be part of a caring, supportive team that values your input.
* Opportunities for career development and training.
* Positive work culture driven by respect, empowerment, and integrity.
* Make a real difference in the lives of people with disabilities.

How to Apply

If you are motivated by client-focused service and want to join a provider that is "Trusted by the Community, Recommended by Professionals," we'd love to hear from you.

Send your resume and cover letter to:


Job Type: Casual

Pay: From $33.40 per hour

Expected hours: No less than 30 per week

Benefits:

* Professional development assistance

Work Location: In person

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