Business Leader Opportunity
Welcome to a vibrant and fully licensed venue where we're seeking an experienced Business Leader to lead our team and oversee all daily operations. This full-time role offers competitive remuneration and opportunities for career growth.
About the Role:
* We're looking for someone with a strong track record of managing venues smoothly, delivering exceptional service and creating unforgettable experiences.
* Craft and execute strategies that boost efficiency, delight customers, and drive business success.
* Uphold health, safety, and licensing standards, ensuring a safe and inviting space for everyone.
Key Responsibilities:
* Recruit, train, and inspire your team, fostering a culture of teamwork and excellence.
* Organize regular training sessions and professional development opportunities to help staff grow and develop their skills.
* Manage staff schedules to ensure seamless service delivery during peak periods.
Financial Management:
* Oversee financial planning and budgeting, driving optimal efficiency and financial performance.
* Manage inventory effectively, minimizing wastage and securing the best deals.
* Build strong relationships with suppliers to secure top-quality and cost-effective procurement.
Customer Relations & Quality Control:
* Engage with guests, gather feedback, and ensure every visit is a superior experience.
* Maintain high standards across all aspects of the venue, from excellent cuisine to impeccable service and ambiance.
* Regularly review operational procedures to stay ahead of industry trends and best practices.
Event Coordination:
* Collaborate with events crew to manage catering and special events.
* Ensure events are flawlessly executed, exceeding client expectations.
* Develop event-specific operational plans to meet specific needs and exceed client satisfaction.
Continuous Improvement:
* Stay informed about industry trends and best practices.
* Continuously seek ways to enhance venue efficiency, reduce costs, and elevate the guest experience.
What We're Looking For:
* Diploma qualification or equivalent experience.
* At least 2 years in a relevant managerial role.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Proficiency in financial management and budget control.
* Exceptional organizational and time management skills.
* Ability to maintain high standards of health, safety, and hygiene.
* Problem-solving prowess and conflict resolution skills.
* Passion for delivering top-notch customer service.
The Ideal Candidate:
* Is passionate about delivering exceptional customer service and has a proven track record of doing so.
* Has experience in financial management and budget control.
* Has strong leadership and team management skills.
* Can communicate effectively and work well under pressure.
* Has a strong commitment to maintaining high standards of health, safety, and hygiene.
* Has problem-solving and conflict resolution skills.
* Has experience working in a fast-paced environment and can adapt quickly to changing circumstances.
How to Apply:
1. Send your application with your resume and cover letter attached.