Sales and Reservations Consultant SeaLink Marine and Tourism, Urangan
The Opportunity
SeaLink Marine and Tourism Group is looking for a Sales and Reservations Consultant to join our team and help us promote our K’gari (Fraser Island) brands: Kingfisher Bay Resort, K’gari Beach Resort, K’gari Explorer Tours, and Fraser Island Barges.
As a Sales and Reservations Consultant, you will be the first point of contact for our customers, handling inquiries and bookings, upselling our products and services, and providing exceptional customer service. You will also be responsible for data entry, banking reconciliation, and other administrative tasks.
Working up to 76 hours per fortnight, earning $29.39 per hour, plus 11.5% superannuation and annual leave loading. You must be available to work flexible hours, including weekends and public holidays. You will report to the Reservations Supervisor and Reservations Manager, based at the SeaLink Sales & Reservations Office in Urangan, Hervey Bay.
Are you:
* Passionate about K’gari (Fraser Island) and sharing its beauty?
* Dedicated to customer service and sales?
* Looking to work for a leading tourism company with great benefits?
If yes, and you meet the criteria, we want to hear from you.
Skills, Qualifications & Experience
* Proven customer service and sales skills
* Previous call centre experience (desirable)
* Experience in a similar role within the tourism industry (preferred)
* Excellent written and verbal communication skills
* Ability to multitask and manage time effectively
* Attention to detail and accuracy
* Ability to work independently and as part of a team
* Ability to meet and exceed KPI targets
Benefits - Conditions Apply
* $1000 Annual Sealink Employee Travel Allowance
* In-house training provided
* 25% off resort dining, retail, and spa
* Free 4WD K'gari Explorer Tours
* Free ferry barge transfers to and from the island
* Employee Award Program
* Health and wellbeing benefits
About Us
K'gari is a UNESCO World Heritage-listed island off Australia’s Eastern Queensland coast, known as the world’s largest sand island, stretching over 120 km. It features towering rainforests, over 100 freshwater lakes including Lake McKenzie and Lake Wabby, and a stunning beach highway.
SeaLink K'gari is part of SeaLink Marine & Tourism, one of Australia's largest marine and tourism companies, with 11 business units across six states and territories. Our brands, including SeaLink, Captain Cook Cruises, and Kingfisher Bay Resort, connect customers to Australia’s most beautiful island destinations and experiences. We are committed to supporting communities and delivering exceptional service.
SeaLink Marine and Tourism is part of the Kelsian Group, Australia’s largest integrated multi-modal transport and tourism provider, operating in Australia, the USA, Singapore, London, and the Channel Islands.
How to Apply
Click APPLY and upload your resume and cover letter for review. Applicants must have the right to live and work in Australia indefinitely. A criminal record check will be required, and applications will be considered on their merits.
We are committed to diversity and inclusion, welcoming applications from Aboriginal and Torres Strait Islanders, LGBTQIA+ individuals, people with disabilities, and candidates from diverse cultural backgrounds.
#J-18808-Ljbffr