The Recruitment and Information Services team are seeking applications from highly motivated, customer focused individuals who enjoy working in a fast paced, dynamic team environment. This is a great opportunity to start or develop your career in government recruitment. Our team is often the first point of contact for ACT Government recruitment matters relating to advertising, hiring staff, position creation and pre-employment checks. We enjoy problem solving to find successful outcomes for our customers and ensure robust recruitment practices across government. The Customer Service Officer – Recruitment, is responsible for: Advertising customer vacancies on the Careers and Employment website Quality assurance review of recruitment outcomes against legislation and policy. Accurate issue of offers of employment and unsuccessful letters to candidates. To succeed in this role, you will have a combination of demonstrated experience and success in customer service positions with excellent administration and ICT systems knowledge/skills. You will also enjoy being organised, accurate, efficient and part of a team. The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ are encouraged to apply. Hear about CMTEDD from some of our staff. Notes: This is a temporary full-time position available for a period of up to 12 months with the possibility of permanency. A merit pool will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only. We are currently working hybrid which is a combination of working from home and office. All training will be completed in office on a full-time basis for a period up to 1 month. How to Apply: Applicants are asked to submit a maximum one-page response addressing how your experience demonstrates the following capabilities: Well-developed communication skills (oral and written), interpersonal, negotiation skills, including the ability to establish and maintain effective working relationships with team members and customers. Well-developed organisational and time management skills to manage and prioritise multiple tasks, meet deadlines and work collaboratively as a team member. Contribute to initiatives that aim to continually improve customer satisfaction and service delivery. Please also provide your current curriculum vitae and a referee report from your current/most recent manager (template attached) Applications should be submitted via the Apply Now Button below. LI-DNI Note This is a temporary full-time position available for a period of up to 12 months with the possibility of permanency.