Hospital Coordinator Role
We are seeking a skilled professional to drive hospital-wide success by managing support staff teams, shaping care delivery and ensuring exceptional outcomes for patients and staff.
* Hospital Operations & Workflow:
o Oversee daily hospital flow, including patient movement, admissions, discharges and general treatment coordination.
o Ensure the hospital is clean, organised, stocked and operating efficiently across all clinical and non-clinical areas.
o Identify bottlenecks, allocate support staff and manage on-the-day adjustments to maintain smooth operations.
o Provide real-time support during peak periods, emergencies or unexpected surges.
* Leadership & Staff Coordination:
o Provide day-to-day direction and support to Animal Attendants, hospital support roles and junior staff.
o Build a collaborative and positive team culture across hospital operations.
o Deliver onboarding, induction and competency checklists for support staff.
o Coordinate rosters for AAs and non-clinical support teams.
o Support the Nursing Manager by ensuring clinical staff have the resources, workflow and environment needed to deliver care.
* Client Experience & Operational Support:
o Assist with managing client expectations during busy periods, delays or complex cases.
o Provide clear, professional updates to clients when required.
o Support reception and clinical staff by addressing service bottlenecks that impact client flow.
o Assist with daily inventory oversight.
o Support the Hospital Manager with small operational projects, efficiencies or site improvements.
This role requires strong leadership skills, effective communication and attention to detail. The ideal candidate will be able to work well under pressure and provide exceptional customer service.