Singleton Physiotherapy and Allied Health is excited to offer an opportunity for a warm, organised and people‑focused Allied Health Receptionist to join our team. This role is ideal for someone who loves creating positive client experiences and enjoys being part of a collaborative healthcare environment.
About Us
At Singleton Physiotherapy and Allied Health, we exist to inspire our community toward better health through active, forward‑thinking allied health care. We're a friendly multidisciplinary practice offering Physiotherapy, Exercise Physiology, Remedial Massage, Pilates, Dietetics and Podiatry, working together to achieve great outcomes for our clients.
We are proud to be part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand.
The Role
As the first point of contact for our clients, you will play a key role in shaping their experience within our allied health clinics, delivering exceptional reception and administrative support.
This is a casual position with potential to develop into part‑time for the right person. You will work across two convenient locations, Singleton and Branxton, covering sick leave and annual leave of other team members as required.
Your key responsibilities include but are not limited to:
* Deliver warm, professional and efficient reception services
* Ensure every client feels welcomed, supported and valued
* Manage phone enquiries, bookings and schedule changes through our practice management software Nookal
* Assist physiotherapists and allied health practitioners by keeping daily operations running smoothly
* Follow established procedures for invoicing and accounts receivable
* Maintain accurate client records and documentation
* Support general administrative tasks to enhance clinic efficiency
* Be an engaged, adaptable and reliable team player
About You
Experience in health administration is welcome but not essential as full training is provided. What matters most is your attitude and commitment to excellent client care.
You are someone who:
* Loves working with people and communicates clearly, warmly and professionally
* Has a friendly phone manner and a sense of humour
* Learns quickly and enjoys mastering new systems
* Has strong computer and organisational skills
* Works well in a fast‑paced environment with excellent attention to detail
* Shows initiative and is proactive in identifying what needs to be done
* Is professional, reliable, well‑presented and trustworthy
* Holds a NSW driver's licence and has your own transport
Highly desirable:
* Certificate III/IV in Health Administration
* Previous experience in an Allied Health or Medical Reception role
* Experience with accounts receivable
* Experience with Nookal or similar practice management software
What We Offer
* Healthia Group Employee Discounts – up to 30% off all services and products
* Access formal career development pathways, advanced clinical and leadership training, and extensive professional development opportunities through Healthia's network
* Supportive team that genuinely cares about your success
* Modern clinic environment focused on holistic patient care
* Competitive hourly rate based on the applicable award, your age, and experience
Location
Our clinics in Singleton and Branxton serve the Hunter Valley region — around 50 minutes from Newcastle and 40 minutes from Maitland.
Clinic hours: Mon–Fri 8:30am–6:00pm, Sat 8:30am–12:30pm (Singleton only)
How to Apply
If you're ready to take the next step in your career and join a friendly and supportive environment where your contributions will be valued, we'd love to hear from you
Please submit your application by clicking APPLY NOW .
To learn more about us, please visit our website at
Be careful – don't provide your bank or credit card details when applying for jobs. Do not transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-18808-Ljbffr