Family Advocate Job Opportunity
This is an exciting opportunity to work as a Family Advocate in a dynamic and supportive environment.
* The successful candidate will provide administration and leadership support, ensuring exceptional customer service and a warm welcome to all families.
The role requires strong organisational expertise, time management skills, and the ability to contribute to the effective operation of the service and leadership team.
About the Service:
* 92-place double-story service with exceptional resources.
* Caters for children from 6 weeks to five years old across 6 rooms and 3 stunning outdoor play areas.
* Strong management team available to guide you through your career.
* Utilise the Story Park platform to enrich communication with families about their child's development.
Benefits:
* Childcare discount for own children.
* Employee Assistance Programme (EAP).
* Continuous learning and professional development through online learning platform.
* Free ECA Membership.
* Separate staff/planning room.
* Staff birthday celebrations within the service.
* Team building events + paid staff meeting.
* Free flu shot available (optional).
* Onsite parking available.
* Access to ECA Learning Modules – gift of learning.
* Discounted Bupa Membership.
Requirements:
* Previous front desk administration experience.
* Confident communication with families both face-to-face and over the phone.
* Strong communication and time-management skills.
* Confident completing centre tours with potential new families.
* A valid Working with Children Check or willingness to obtain.
* Current First Aid Certificate or willingness to obtain.
* Certificate or Diploma in Business - desirable.