A leading IT services company in Canberra is looking for a Service Management Analyst – Reporting Manager to enhance IT service management practices. The successful candidate will develop and manage reporting, using tools like Power BI to provide actionable insights on service performance. This role demands strong analytical skills, expertise in ITSM processes, and the ability to communicate insights effectively to stakeholders. A relevant degree and NV1 or NV2 security clearance are required.#J-18808-Ljbffr