Front Desk Associate
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team in Osborne Park. As the first point of contact for members, you will be responsible for providing exceptional service, handling inquiries, and ensuring a seamless experience for all visitors.
The ideal candidate will have previous customer service experience, excellent communication skills, and a passion for health and fitness. You will be a team player with a strong work ethic, able to multitask, and adapt to changing situations.
* Answer calls, handle queries, and direct members to the relevant manager if necessary
* Utilize computer systems to look up member details, create access key tags, process purchases, and assist members with booking classes
* Assist parents with booking their kids into our kid's program where needed
* Learn about our product range to execute sales to members
* Maintain venue cleanliness, including the reception/café area and supplement shelves