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Disability support worker - home care

Wollongong
Sydney Health & Care Services
Support Worker
Posted: 15 April
Offer description

About the Role

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Home Care Team in Wollongong Region.

This is a female‐only support worker role due to participant requirements.

Shifts available

Monday to Friday: 09:00am to 1:00pm – Manual handling for transfers and full comprehensive personal care including incontinence aids

Tuesdays and Thursdays: 1:00pm to 4:00pm – Verbal aggression escalating to physical aggression

Thursdays: 1:30pm to 6pm - ADHD and autism behaviours

Sleepover supports: 7 nights – 10:30pm to 6.30am - sleepover and personal care

Tuesday 8:00am – 12:00pm, Friday and Saturday 08:00 am to 10:00am: Personal care, medication administration, light household tasks and community

Tuesday, Wednesday and Friday 08:00am to 10:00am - Navina Catheter trained

Wednesday 11:30am to 2:30pm, Thursday 10.30am to 1.30pm, Friday 11.30am to 3.00pm and Saturday fortnightly 12pm to 2pm - Community access and domestic duties

What You'll Be Doing

* Deliver 1:1 supports in the community and at home (ADLs, routines, appointments, community access)
* Implement Positive Behaviour Support Plans (BSPs) with proactive, preventative and reactive strategies
* Use de‐escalation skills and low‐arousal communication during distress and escalation
* Support participants with mental health deterioration (including paranoia/delusions/disorganised thinking) while maintaining safety
* Work confidently in environments where substance use may be present, applying harm‐minimisation and professional boundaries
* Recognise early warning signs, act quickly, and follow escalation pathways (including contacting emergency services when required)
* Complete high‐quality documentation: case notes, incidents, observations, and handovers

What we're looking for

* Minimum 1 year experience supporting people with manual handling, personal care, ADHD, Autism and verbal aggression/physical aggression
* Demonstrated experience working in environments where verbal and physical aggression is present
* Strong de‐escalation capability and the ability to remain calm under pressure
* Clear understanding of boundaries, duty of care, and safety planning, including managing risk where threats or weapon‐related behaviours may arise
* Excellent written communication and confidence completing detailed reports

Essentials

* NDIS Worker Screening Check (or willingness to obtain immediately)
* National Police Check
* First Aid + CPR (current)
* Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)
* Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)
* Unrestricted Australian work rights
* No sponsorship provided
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