Drive Connections that Matter
As an Assistant Store Manager, you will play a key role in driving connections that matter in every moment. You will lead and coach a talented team of individuals to deliver exceptional customer experiences and ensure our store is always on point, welcoming, and bursting with positive energy.
About the Role:
* Squad Goals: Lead, coach, mentor, develop & inspire a team of fabulous individuals empowering them to shine like the stars they are
* Retail Expert: Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy
* Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile
* Training and Development: Assist with onboarding new team members by providing them with the tools & knowledge they need to surprise & delight our customers
Requirements:
* You are well versed in the retail environment & carry the best in innovative practices in your bag of tricks
* Customer service isn't just a job; it's an art form that you've mastered
* A problem-solving pro with an innate ability to make thoughtful & well-informed decisions
* Results-driven & charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves
Benefits:
* Competitive remuneration
* Make life easier (and more affordable) with credit and shopping discounts
* Unlock additional benefits to over 400 retailers Australia-wide
* Direct your own development and build future-ready skills with industry-focused micro-credentials
* Build meaningful connections through employee-led networks and diversity initiatives
* Put your wellbeing first with free access to counselling and support services, 24/7
* Flexible working arrangements