Our Leadership Role
Our General Managers are the heart and soul of ensuring our residents always gain the best care and access to safe facilities to live their best lives.
We have an exciting leadership role available at Mount Lofty, a 134‑bed residential aged care facility located in Toowoomba, Southeast Queensland. Located on 2 acres of lush green space, the facility sits on three levels and four wings. Two levels are dedicated to resident accommodation and communal areas including dining and lounge areas, a shared wellness centre, hair and beauty salon, barista cafe, theatre room, function room and administration centre.
What We Offer
* Extremely competitive salary with industry‑leading incentives.
* Relocation assistance to settle into this very liveable town with great schooling, housing and community services.
* Collaborative and inclusive leadership team that elevates operational successes.
* Industry‑leading support framework with dedicated business partners.
* Annual national conference on the Gold Coast to meet and collaborate with peers.
* Wide range of self‑paced micro professional development avenues.
* Advanced organisational structure partnering with corporate head office specialists that uplifts operational capabilities and support networks.
About You
You will be an authentic, compassionate and value‑centric people leader who aligns with our philosophy and core values on resident wellbeing, quality of care, employee engagement and operational excellence. You are a natural people person who thrives when being with your people — walking the floors, touching base with residents, their families and our staff while leveraging your strong capabilities as below:
* Senior leadership capabilities across the dynamic operations in a residential aged care facility, including aged care accreditation standards, aged care legislation and a strong working knowledge of aged care funding.
* A highly collaborative, approachable and influential leadership style focused on the provision of clinical care and customer service to residents, and the management of staff.
* Strong leadership skills and ability to influence all stakeholders to achieve outcomes and cultural change.
* Superior communication skills (verbal, written) and appreciation for a multicultural healthcare workforce.
* Significant change management experience.
* Passion and commercial flair to profitability of your business, developing occupancy sales strategies and commitment to local community allied health & sector networking experience to underpin occupancy and admissions strategy.
* Comfortable in KPIs and SLA performance, people engagement and workplace safety environments, using these frameworks to drive operational excellence and a high‑trust environment.
* Astuteness across P&L, budgeting and financial management acumen.
* Ability to put systems and processes in place at every level of a new business/facility.
* Solution focused and innovative thinking to achieve the highest level of staff engagement, resident outcomes, and satisfaction.
* Have the necessary NDIS sector compliance requirements.
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