Job Title: Breakfast Service Manager
The role of a Breakfast Service Manager is crucial in ensuring a high-quality guest experience and operational efficiency within the designated area.
* Key Responsibilities:
* Guest Service & Experience:
Attend proactively to guest needs, ensuring a welcoming atmosphere. Manage guest flow during breakfast service and oversee reservation systems for smooth seating arrangements.
* Operational Oversight:
Supervise daily breakfast operations and coordinate across food and beverage outlets. Maintain cleanliness and organization of all areas, report maintenance issues promptly, and ensure staff presentation standards.
* Training & Culture:
Deliver ongoing training to staff, promote open communication, professionalism, and teamwork.
* Compliance & Procedures:
Enforce hotel policies, health & safety guidelines, and financial protocols. Monitor equipment and implement controls to prevent losses.
* Stock & Administration:
Manage stock levels, complete revenue audits, and ensure accurate reporting. Secure all areas post-shift and collaborate with other departments to support hotel operations.
This position provides an excellent opportunity for career development within a dynamic hotel environment.