Key Responsibilities:
The successful candidate will be responsible for allocating funds to debtor accounts, providing exceptional customer service via phone and email, managing debts for corporate customers, uploading invoices to relevant portals/systems, building strong relationships with internal and external stakeholders, maintaining accurate account records, resolving disputes in a timely manner, and performing general administrative duties.
Required Skills and Qualifications:
To excel in this role, the ideal candidate should possess strong time management and attention to detail skills, excellent verbal and written communication skills, a positive attitude, and a collaborative mindset. Previous experience in credit collections or reconciliations is preferred but not essential. Proficiency in Microsoft Word, Excel, and Outlook is also required.
Why You'll Thrive Here:
Our company offers a range of benefits that make it an attractive workplace, including a team member discount card, diversity and well-being initiatives, ongoing training and development opportunities, and a collaborative and supportive work environment.
Additional Information:
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Accounting/Auditing and Finance
* Industries: Retail Office Equipment