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Client relations specialist-custom film division

Amcor, Inc.
Client Relations Manager
Posted: 6 June
Offer description

Description:

Staff will interact on a continual basis with outside sales staff, production, technical and warehousing in an effort to communicate effectively with customers, ensuring high levels of customer satisfaction.

* Schedule: Monday-Friday, 8am-5pm or as needed
* Salary: $40,000 + Quarterly commission (total comp potential $60K+)
* Location: Thomson, GA

Responsibilities:

To include but not limited to:

* Respond promptly to customer inquiries regarding products, quotations, availability and production lead times.
* Understand customer needs and requirements.
* Develop meaningful relationships with new and existing customers.
* Source new sales opportunities through inbound lead follow-up and targeted outbound cold calls and emails.
* Provide support in scheduling meetings for existing customers or new customers, as required.
* Stay up-to-date on product knowledge, availability, usage and pricing.
* Work directly with the outside sales team to develop and grow new and existing business into long term, profitable accounts.
* Confirm all technical information with customer and/or outside sales manager and enter orders into system.
* Generate production orders per customer PO’s and projected usage.
* Work closely with production to ensure on time availability and delivery of material.

Requirements and Skills:

* Ability to multi-task, prioritize and manage time effectively.
* Excellent interpersonal communication skills, both oral and written.
* Ability to operate effectively with high quality output in a fast-paced work environment, while adapting to quickly changing priorities.
* Possess a high level of integrity while working independently and in a team environment.
* Computer literate with proficiency utilizing Microsoft software products.
* Basic mathematical calculations to determine weights, percentages, area and volume.
* Strong phone presence.

Education and Experience:

* Associate's degree (A. A.) or equivalent from two-year College or technical school and two years of related experience and/or training; or an equivalent combination of education and experience required.

Job Type: Full-time

Benefits:

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance

Schedule:

* 8 hour shift
* Day shift
* Monday to Friday
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