Overview
Join a dedicated team supporting critical government systems. We are seeking four APS6 Operations Engineers to join the Salesforce Environment Operations team within the Environment Management Directorate, with flexible work arrangements. You will help maintain the health and smooth operation of Salesforce environments, enabling developers and stakeholders to work efficiently across multiple initiatives.
Responsibilities
- Execute scheduled and ad-hoc sandbox refreshes, including data validation and configuration checks
- Monitor daily workplace health and connectivity between Salesforce and external systems
- Manage environment synchronization activities to ensure consistency across sandbox tiers
- Support deployment activities using established CI/CD pipelines, including validation, smoke testing, and rollback procedures
- Provision test users, manage test data loading and anonymisation, and troubleshoot user access issues
- Process operational support requests, update runbooks and configuration documentation, and participate in audit activities
- Triage and resolve environment-related issues, perform root cause analysis, and implement corrective actions
- Identify and contribute to process improvements and automation initiatives
- Liaise with support teams to resolve platform issues and maintain operational standards
Qualifications
- Proven experience with Salesforce environment operations, including sandbox refreshes and environment health monitoring
- Strong knowledge of deployment tools such as Copado, Gearset, or AutoRABIT
- Experience with scripting languages such as PowerShell, Bash, or Python
- Familiarity with monitoring and analytics tools like Splunk, New Relic, or Datadog
- Demonstrated ability to manage environment issues, including troubleshooting, escalation, and resolution
- Experience working in government or large enterprise environments, with an understanding of compliance requirements
Desirable
- Salesforce Administrator and Omnistudio Consultant certifications
- Knowledge of data privacy and compliance standards relevant to government operations
How to apply
If you meet the essential criteria, please contact Clancy Morris-Dalton at
Job Details
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: Technology, Information and Media
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📌 4 xOperations Engineer - Salesforce Environment Operations
🏢 Peoplebank
📍 Rockhampton