Medical Receptionist – Percy Street, Echuca
Full Time | 80 Hours per fortnight
12-Month Contract with Strong Potential for Ongoing Employment
Monthly RDOs
At Bendigo Radiology, our receptionists are key members of a collaborative, patient-focused team delivering vital healthcare services.
Our Percy Street practice is proudly owned and operated by Bendigo Radiology, a partnership of radiologists with over 45 years of experience. We strive to deliver the same expert diagnostic imaging and patient care as our other practices. You will work with motivated colleagues and have opportunities for professional development and ongoing support.
As we continue to grow, we’re looking for a Medical Imaging Receptionist who is motivated, adaptable, and ready to thrive in a role that blends front-desk service with real impact in a clinical setting.
What Makes This Role Different?
This role goes beyond the usual reception duties. You’ll be at the heart of a fast-paced medical imaging practice, helping patients through what can often be a stressful time, working closely with radiographers and medical staff, and playing an essential part in the patient journey — from first contact to post-procedure support.
Key Responsibilities
- Warmly welcome and assist patients and visitors
- Manage appointment scheduling, rescheduling, and cancellations
- Maintain accurate patient records and information in our system
- Support clinical teams with workflow coordination and time management
- Answer patient queries with empathy and professionalism
- Maintain a clean, calm, and organised reception environment
- Ensure confidentiality and compliance in all administrative processes
- Work closely with your teammates to deliver exceptional care and service
What We’re Looking For
- Experience in a healthcare, medical, or high-paced customer service environment
- Exceptional multitasking, time management, and organisational skills
- Clear and confident verbal and written communication
- Comfortable using Microsoft Office and general digital systems
- Ability to remain calm under pressure and adapt quickly to changing needs
- A friendly, empathetic nature with a commitment to putting patients first
- Knowledge of medical terminology (advantageous but not essential)
- Current Driver’s Licence
- Working with Children’s Check
- National Police Check
Benefits and Extras
- Career Growth: Opportunities for upskilling and advancement in a rapidly growing healthcare sector
- Team Culture: Work alongside passionate professionals who support and encourage each other
- Stability: Be part of a respected organisation with a long-standing reputation in the community
- Work-Life Balance: Monthly RDOs and a full-time role without excessive overtime
Ready to Apply
If you’re ready to take on a meaningful role in a collaborative, people-first medical environment — where your contributions matter every day — we’d love to hear from you.
Send your resume and a short cover letter to: (Apply instructions will be provided by the employer)
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years of experience do you have as a medical receptionist?
- Do you have a current Working With Children (WWC) Check?
- Do you have customer service experience?
- Do you have a current Police Check (National Police Certificate) for employment?
- Do you have a current Australian driver’s licence?
Welcome to Bendigo Radiology
Our website has been redesigned to provide information for our patients, referrer base and regional communities. Bendigo Radiology is one of the largest providers of radiology services to regional Victoria with 19 practices. We offer private and public hospital-based work with access to contemporary technology.
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📌 Medical Receptionist
🏢 Bendigo Radiology
📍 Echuca