3 month initial contract with possible extension
Based on Sunshine Coast, can be worked predominantly from home
We are seeking a highly experienced Modern Endpoint Engineer with deep expertise in Windows 11 and Microsoft Intune to support and stabilize our post–Windows 10 to Windows 11 upgrade environment.
This role requires a hands-on specialist who can independently diagnose, manage, and remediate endpoint defects following the Windows 11 migration, ensuring minimal business disruption. The successful candidate must be capable of operating autonomously, without reliance on support, and driving issues through to resolution.
Key Responsibilities
Lead defect management and remediation activities following Windows 10 to Windows 11 upgrades
Troubleshoot and resolve complex Windows 11 endpoint issues (OS, drivers, policies, applications, performance)
Administer and optimize Microsoft Intune for device configuration, compliance, application deployment, and policy management
Investigate root causes of upgrade-related incidents and implement permanent fixes
Manage endpoint configuration baselines and ensure security compliance
Provide proactive monitoring and stabilization of upgraded devices
Document technical fixes, workarounds, and remediation processes
Engage stakeholders as required while maintaining ownership of issue resolution
Required Skills & Experience
Extensive hands-on experience with Windows 11 in enterprise environments
Strong background in managing and supporting Windows 10 to Windows 11 upgrade programs
Advanced expertise in Microsoft Intune (device management, configuration profiles, compliance policies, Autopilot, application packaging & deployment)
Proven experience in defect triage and remediation in large-scale endpoint environments
Strong troubleshooting skills across OS, endpoint security, and enterprise applications
Ability to work independently with minimal supervision
Strong documentation and communication skills
Interested candidates who meet the required skillset of the role are encouraged to apply via the link with an updated resume. Reference MAHA 113748