Please note that this role is a 12 month fixed term contract.
**Reapit - Who are we?**
Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.
In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.
Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.
**What you'll be doing**
Reporting to the Business Operations Director you'll be involved in
- Working with global internal technology, business and project teams to deliver systems change, migrations and integration programmes.
In this capacity, your responsibilities will include
- Implementing technology solutions that bring business process and existing tooling together to meet the wider business needs.
- Ensuring new systems are delivered with appropriate documentation and change management.
- Managing project delivery to fall with agreed time, scope and cost parameters.
- Analysis of business process.
- Change management.
**Who we're looking for**
At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you.
- 3-5 years of experience as a Systems Integrator or senior IT technician.
- Proven experience in system integration, with a strong understanding of SaaS solution integration and migration.
- Familiarity with integration platforms and technologies (e.g., APIs, middleware, ESB).
- Excellent analytical and problem-solving skills, with a meticulous attention to detail.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal clients and internal teams.
- Project management experience is a plus.
**What your impact and success looks like**
As a Systems Integrator we expect your success and impact in the early stages of your career with us to look something like this:
Within 1 month:
- Gain familiarity with the organization's systems, infrastructure, software platforms, and integration tools.
- Get acquainted with ongoing projects, including objectives, timelines, and deliverables.
- Highlight possible quick wins.
- Contribute in small ways to ongoing projects, such as assisting with documentation, conducting basic system assessments, or shadowing team members.
- Review existing documentation related to systems, processes, and projects.
Within 3 months:
- Take a deeper dive into ongoing projects, gaining a better understanding of project requirements, challenges, and opportunities.
- Engage in targeted training or self-study to enhance technical skills relevant to the role, such as programming languages, integration technologies, or project management tools.
- Begin interacting directly with internal clients to understand their needs, gather requirements, and provide updates on project progress.
- Start actively contributing to problem-solving efforts within project teams, offering insights and suggestions for improving system integration processes.
Within 6 months:
- Have delivered on several key projects, showing attention to detail and adherence to scope, cost and time parameters.
- Strengthened relationships with internal clients by providing proactive support, addressing concerns promptly, and offering value-added insights.
- Identify opportunities for process improvement or optimization within ongoing projects and collaborate with teams to implement solutions.
- Share insights and lessons learned with team members, contributing to a culture of continuous learning and improvement.
**What's in it for you?**
We operate a Flexible Working Policy and we would like for you to work from our Brisbane or Sydney office locations, 1-2 days a week (amend days based on role requirement).
We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits.
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