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Client services associate

Hays
Posted: 19 February
Offer description

Your new company
Join a leading global organisation that supports organisations across multiple sectors with essential operational services. With a strong focus on people, culture, and professional growth, this company offers a dynamic and rewarding environment where you'll build your career with international exposure and structured development.

Your new role
You will begin within the Client Services team, where you will support a wide range of contractor and supplier customers as they navigate the organisation's compliance and onboarding platform. This forms the first stage of a structured rotational pathway, progressing into a business development focused role.
Handle inbound enquiries and guide customers through platform navigation, documentation requirements, and compliance processes.Support customers with matters related to insurance, safety, and account setup.Manage inside sales interactions by assisting with subscriptions and onboarding conversations.Work closely with your mentor and team to develop strong communication, technical knowledge, and problem solving skills.After approximately 18 to 24 months, you will transition into a business development function, working directly with corporate clients to support account growth, new client outreach, and collaborative commercial projects.

What you'll need to succeed
Bachelor's degree or equivalent experienceStrong communication skills, both written and verbalA customer focused approach and confidence engaging over the phoneAbility to problem solve, manage enquiries, and remain composed under pressureInterest in progressing into client facing or business development responsibilitiesSolid computer literacy (Word, Excel, PowerPoint, email)

What you'll get in return
You'll join a supportive and growth oriented environment with a competitive salary and attractive benefits, including:
Total compensation approx. $97,500 to $101,000 OTEBase salary of $90,000 plus performance incentivesReimbursements for transport and mobile phone expensesOpportunities for domestic and international travelTeam building events, volunteer programs, and ongoing professional development

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