Are you passionate about packaging, freight and exceptional customer services? Have you considered a career in retail courier & logistics?
We are looking for a staff for our Retail Service Centre (PACK & SEND Hilton) based in West Richmond SA 5033. We are a part of a respected Australian company in the courier, freight and eCommerce logistics sector.
Main Duties & Responsibilities
* Packaging correctly using professional packaging techniques to minimize warranty claims and to ensure safe delivery. This includes packaging of different items including heavy items on Pallet and handling heavy boxes.
* Weighing, measuring and consigning packages correctly.
* Arranging and performing pick-ups and deliveries on our branded vehicle.
* Actively maintain excellent customer relationships by ensuring high levels of organizational, administrative and communication skills, together with an ability to deliver optimal standards of customer service.
* Complete all administrative tasks assigned in a timely manner to ensure the smooth running of the Retail Service Centre.
* Tracking and tracing consignments and issuing delivery confirmations.
* Servicing and maintaining equipment and store.
* Maintain good relationship with customers and suppliers.
* Professional handling of Over-The-Counter -Sales, telephone sales, web estimate requests and online sales transactions.
* Providing exceptional level of customer services and actively participating in sales and marketing activities.
* Complete e-Learning training programs and approved webinars.
Key Requirements
* Skills in packaging techniques of different items (we will provide further training on it).
* Skills in handling heavy items.
* Strong experience of customer services in retail environment.
* Sound communication skills.
* Valid and current SA driver's licence with excellent driving skills of a Van.
We offer a full-time role with remuneration $55,000 - $60,000 per year, based on the skills and experience. Full training will be provided, and you will have access to our own company van for pickup and deliveries, as well as free off-street parking.
If you are interested in this role, please apply now with your resume and covering letter.
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