About the Role
We’re looking for a warm, organised Medical Receptionist to join our team. This is a front-facing role suited to someone who communicates with care, stays calm under pressure, and enjoys supporting both patients and clinicians in a busy medical environment.
What You’ll Do
* Welcome patients and provide a professional, respectful front desk experience
* Manage appointments, recalls, and patient communications
* Handle phone and email enquiries in a timely and courteous manner
* Process billing, Medicare claims, and correspondence (including HealthLink)
* Support day-to-day administrative operations of the clinic
* Maintain patient privacy and confidentiality at all times
About You
* Friendly, calm, and professional in your approach
* Strong communication and interpersonal skills
* Well-organised and able to manage competing priorities
* Confident with computers and able to learn new systems
* Experience in medical reception is highly regarded, but not essential
Why Join Us?
* Supportive, team-focused workplace
* Opportunity to develop your skills in a specialist medical setting
* Meaningful role contributing to patient care in an inclusive environment
Requirements
* Valid Australian working rights
* Availability for 16–24 hours per week
Apply
Please submit your resume and a cover letter outlining your suitability for the role to:
***************@brilliantbeing.me
Applications close Thursday, 7 May at 5:00pm