Job Title: Store Operations Leader
The role involves leading the store team in delivering exceptional customer service, maintaining a clean environment and meeting sales targets.
Key Responsibilities:
* Manage daily operations and supervise the team in the absence of the store manager
* Provide superior customer service and attend to their needs and enquiries at the register and otherwise
* Order merchandise and ensure timely stock replenishment
* Develop attractive window displays and in-store signage
* Complete cycle counts within deadlines
* Process product returns, price changes and mark downs
* Train and schedule staff effectively
* Submit accurate reports and payroll data
* Maintain accurate records, make recommendations for operational improvements, and ensure compliance with company policies and procedures.
Required Skills and Qualifications:
* Effective leadership and communication skills
* Ability to work independently and as part of a team
* Strong problem-solving and decision-making skills
* Excellent organizational and time management skills
* Proficient in using technology and software systems
Benefits:
* Competitive salary and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
What We Offer:
We offer a comprehensive compensation and benefits package, including competitive salaries, generous paid time off, and access to professional development opportunities. Our team is dedicated to supporting each other's growth and success, and we are committed to fostering a positive and inclusive workplace culture.