HOBAN Recruitment are currently sourcing an experienced Collections Officer to join on of our clients, who is Government Agency.
The Collections Officer is part of the Accounts Receivable Support Centre. Collectively, we are responsible for raising all Agency's invoices, collection of revenue and reconciling the bank statement.
- Located in Pullenvale, QLD
- 6-month contract, with the possibility of extension, pending business requirements
**Role requirements**:
- Assisting with debt recovery
- Liaising with Business Units and external clients on matters relating to billing and debt recovery.
- Following up on accounts receivable queries.
- Making outbound collection calls to customers.
- Management of debtor's ledger
- Negotiating solutions with more challenging overdue customers.
- Entering all notes on the system regarding collections.
- Provide back-up support to other Accounts Receivable Officers as needed
- Provide a professional level of customer service to stakeholders
- Work proactively as part of an often regionally dispersed team, to carry out administrative tasks and provide personal assistance
- Adhere to the spirit and practice of Agency's Values, Health, Safety and Environment plans and policies, Diversity initiatives and Zero Harm goals.
**About you**:
- Administrative skills
- Understanding of accounts receivable and payables
- Care and attention to detail
- Good time management and problem-solving skills
- Best be experienced in Word, Excel, Outlook and Teams
- Must be Australia Citizen/New Zealand Citizen or Permanent Resident