We are seeking a detail-oriented Night Auditor with excellent customer service skills to join our team.
Job Summary
The successful candidate will be responsible for ensuring the accuracy and integrity of all financial records, as well as providing exceptional service to hotel guests during their stay.
Key Responsibilities:
* Audit and reconcile all financial records including room charges, cash drawer activity, credit card transactions, final bill preparation and occupancy percentages
* Respond to guest inquiries, process reservations and check-ins, delegate housekeeping, security and service requests, resolve complaints and perform front office duties as needed
* Prepare and distribute daily, weekly and monthly reports to management and department heads
Requirements:
* Proficiency with computers and experience with reservation and accounting software is highly desirable
* Previous experience in the hospitality industry or guest services is preferred but not required
* Flexible overnight shift work is essential
* High school diploma or equivalent is required; some college education is an advantage
* Outstanding communication skills and excellent customer service skills are mandatory
Compensation and Benefits
$16.00 - $17.00 per hour
We offer comprehensive training to support your career goals and development in the hospitality industry.