**What will I be doing?**
As a Night Porter, you will serve as a key point of contact for Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
- Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
- Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
- Process and deliver messages for Guests
- Deliver and safely storage Guest luggage
- Stay current with all hotel services as well as daily VIP requests and special events
- Ensure orderliness and safety guidelines around the lobby and front door areas
- Provide support to Management as required, in cases of emergency
- Project a professional manner with an emphasis on hospitality and Guest service
- Maintain a clean, healthy, and safety working area
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience working within the hotel, leisure, and/or retail sector (desired)
- Excellent personal presentation
- Solid communication skills
- Energetic and enthusiastic
- Attentive to detail
- Drivers Licence (essential)
**What will it be like to work for Hilton?**
- Uniform is provided, including free laundering
- Very generous discounted stays at over 7,000 Hilton hotels globally
- Fabulous team culture
- Learning and development & career opportunities globally
- Be part of the top 10 Best-Eco Conscious Hilton in the World !
- Hilton has bene ranked in TOP 25 "Great Places to Work" globally in the last 6 years (and is the only hospitality company on the list !)
📌 Night Porter
🏢 Hilton
📍 Brisbane