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Key Account Manager Position Summary - Queensland Based Role Overview
This Junior Account Manager position supports the National Sales Manager for Education and Migration Agents in Allianz Partners' International Health line of business.
The role is primarily phone-based (80%) with some client-facing work (20%), managing small-sized agents and colleges while supporting the Key Account Manager with university events.
Account Management
Manage designated accounts according to Allianz Partners' Sales and Distribution Framework
Conduct annual account reviews following established methodology
Maintain regular client contact through structured sales call cycles
Coordinate all client interactions including commercial reviews and product updates
Support university events and activities with the Key Account Manager
Business Development
Drive profitable acquisition and growth with existing accounts
Identify cross-selling opportunities and account expansion
Conduct portfolio prospecting to support sales campaigns
Develop industry intelligence and monitor competitor activities
Create and deliver client presentations primarily via phon
Reporting and Administration
Work with Operations to build client insights and reporting
Deliver timely monthly activity reports
Maintain management reporting suite for KPI trackin
Compliance and Risk Management
Ensure regulatory and internal compliance obligations are met
Identify and communicate risk exposures
Participate in resolving compliance-related issues
Follow company policies, Code of Conduct and value
Stakeholder Management
Build strong relationships with internal departments
Engage partners to deliver exceptional customer experiences
Develop effective external relationships for business opportunities
Required Qualification
Experience
Background in Sales or Account Management
Proven experience engaging customers by phone
Track record of meeting/exceeding KPIs and sales target
Skills
Telephonic relationship management expertise
End-to-end client relationship development
Problem identification and solution development
Exceptional presentation skills
Strong time management and prioritization abilities
Excellent communication and negotiation skills
Resilience and positive attitude.
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