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Quality assurance administration officer

Gold Coast
Aurora Training Institute
Administration Employee
Posted: 1 April
Offer description

Join Our Team at Aurora Training Institute as a Quality Assurance Officer!


About Us:

Aurora Training Institute is a leading training provider with over a decade of expertise in delivering quality training solutions. We are committed to empowering individuals with the skills and knowledge they need to excel in their careers and have built a reputation of service, quality, and reliability through our brand mantra 'Flexible Supportive Education'.

About the Role:
We’re looking for a proactive and detail-oriented Quality Assurance Officer to join our passionate team at the Gold Coast, Robina Head Office. Reporting to the Quality Assurance Manager/Coordinator, you’ll play a vital role in ensuring compliance and maintaining high standards across the organisation. This dynamic role involves maintaining quality systems, learning resource development, audit support, and providing administrative assistance across multiple quality assurance functions.

Key Responsibilities:

* Assist in the design and formatting of audit-ready learning resources and assessment tools

* Support internal audits and compliance checks across the organisation

* Maintain and update internal quality assurance systems and learning platforms

* Participate in continuous improvement projects and industry validation processes

* Provide administrative support, including digital file management, data entry, and internal communications

* Liaise with internal departments to support ongoing quality initiatives

* Promote best practices across the organisation

Ideal Candidate Profile:

* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint); Adobe highly regarded

* Excellent written and verbal communication skills

* Strong attention to detail, accuracy, and time management

* Ability to manage multiple tasks and work independently or as part of a team

* Experience in an admin or support role is essential

* Knowledge of the VET sector, including RTO compliance obligations, is highly desirable

* Experience with Learning Management Systems (LMS) is advantageous

Why Join Us:
At Aurora Training Institute, you’ll be part of a supportive and collaborative team that values continuous improvement and professional growth. If you’re looking for a role that contributes directly to maintaining quality standards in vocational education and training, we’d love to hear from you.

To Apply:
Please APPLY NOW by submitting your resume and a cover letter outlining your suitability for the role.

Please note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We appreciate your interest in the position and thank you for taking the time to apply.

We kindly ask that previous applicants refrain from reapplying.

Applications close Tuesday, 31 March 2026.

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