Overview
Technical Operations Engineer, Data Center Engineering Operations – Melbourne, Australia.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS Data Centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain.
You’ll interface with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver safety and security while providing capacity at the lowest possible cost for our customers. The Infrastructure Operations (Data Center) team maintains the physical infrastructure of AWS, ensuring standards for safety, security, availability, productivity, capacity, efficiency, and cost.
Join our innovative team where you’ll contribute to maintaining and optimizing critical infrastructure that powers digital experiences for millions of customers worldwide. You’ll apply your technical expertise while working with diverse teams to ensure the reliability and efficiency of our data center operations. We value an inclusive culture and diverse perspectives that empower you to contribute your unique insights.
Responsibilities
- Undertake and support routine maintenance and emergency service of critical systems such as switchgear, generators, UPS, power distribution, chillers, cooling towers, computer room air handlers, building monitoring systems, and fire systems.
- Install new rack capacity and provisioning of power and cooling.
- On-site management of contractors and vendors, ensuring work aligns with established practices, procedures, and local regulations.
- Establish performance benchmarks, conduct analyses, and prepare documentation for all aspects of facility infrastructure operations and maintenance; manage the facility’s assets.
- Generate change management requests and incident management tickets for all facility-related events and assist in the resolution of infrastructure engineering and services issues.
- Collaborate with data center IT managers and business leaders to coordinate day-to-day operations, projects, capacity management, and optimization of plant safety, performance, reliability, sustainability, and efficiency.
- Drive and implement projects to increase facility capacity, efficiency, sustainability, and reliability; assist in design, implementation, commissioning, and build-out of new data center facilities.
Day in the life
- Attend operational meetings to foster awareness of activities across the Melbourne data centre region.
- Mentor and develop less experienced engineering operations technicians.
- Plan and schedule maintenance activities for critical infrastructure.
- Collaborate on solving complex engineering problems impacting critical infrastructure.
- Collaborate with other AWS data center regions globally.
Basic Qualifications
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience in vendor management
- Experience in a data center or other critical environment
- Experience in data center engineering or operations
- Experience with Microsoft Office (Outlook, Word, Excel)
Preferred Qualifications
- Experience in construction or project management
Acknowledgement Of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Identity, Diversity, and Equal Opportunity
Amazon is an equal chance employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you need a workplace accommodation or adjustment during the application and hiring process, visit the accommodations information page for more details.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Additional
Job ID: A3093533
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📌 Technical Operations Engineer, Data Center Engineering Operations
🏢 Amazon Web Services (AWS)
📍 Melbourne